Contact

Hello,
Could you tell me please when the Lisa Pavelka Poly Bonder Glue will be available again? Ant how much will it cost?
It would be urgent.
Thank you so much!

HELLO,
I HAVE ORDERED FROM YOU AND WANT TO BE DELIVERED TO CYPRUS. THE ONLY ACTIVE WAY TO PAY IN YOUR WEBSITE IT WAS BY BANK TRANSFER. I DONT WANT TO PAY ADDITIONAL 3 EURO TAX TO THE BANK. SO PLEASE CAN YOU FIX MY ORDER TO PAY BY CARD? MY ORDER NUMBER IS:2018030270

Hello, can you ship goods to Praha 6 postal code 16000, for pick up? Thank you!

Hello, do you ship to Israel? If yes, how to calculate the shipping fare?
Thanks

Good Day) I live in Russia. Can I order here anf your shipping methot to Russia) Thanks a lot)

Hello I have just received my order quite fast and shipped to Brunei, clay are all in good condition, my order did not mess up and I am very thankful that I have met one excellent shop. I DEFINITELY will shop here again and I truly recommend to all polyclay fans and also other arts and crafts lovers to shop here too. I am happy with my order, so Thank you so much! :)

Hello, may I ask if it is possible to ship to Brunei Darussalam? if so, may I know the shipping fee?

Good morning,

I will attend Polymer week in Pilsen and I woul like to know if you will come there to sell some products for participants, or is it better to order products in advance and to pay them at the delivery?
Your products are really wonderful.

Thank you!

Gabriela

Bonjour quel est le délai de livraison pour la France ?merci

Hollo,

I would like to know my order payment has been successful?

Здравствуйте! Вы отправляете посылки в Россию? Заранее спасибо!!

Is it possible to buy 8 of the grid mats that Jana Honnerova used in her class in the U.S. in the old format? The new updated one is very difficult to see the faint lines. The old version with just blue lines is so much easier to see. We really appreciated you donating the mats for Jana's workshop in Texas.

Good afternoon, the approximate weight of my package is 850 grams, the country of departure Spain, is there an opportunity to optimize postage? Is it possible to indicate a private person as the sender?
Thank you, Ana

I wanted to buy two Moiko (2) silk screens and two (2) Pavelka's silicon textures and the transport costs was very expensive 26Euro from Chech Rep to Greece. I consider it very much. Pls can you check it and let me know.

Best Regards

Vassilis

Hi,
Shipping costs to Scotland Great Britain seem a lot, can you confirm please.

Do you ship to Canada? If so, please let me know how to proceed.
Thanks!

Natalie

Hello.
Just want to clarify one moment.
I'm from Russia, will I pay VAT? As I know, VAT is for EU members.... And the ammount is included in the check out.
Thank you.

CAN YOU SHIP TO THE USA?

If i order more than 1 object, why the shipping cost is high?

Hi,
I would like to order some clay but I really need to know the shipping price before ordering.
The amount of clay I added to my cart is around 800 grams.

Please let me know.
Thank you !

Hello, I tried to phone you, I'm not on Facebook ant I don't have your mail so I'm trying to join you by this way. I've got a BIG problem : my last order was really expensive (number 2016030060) and since early march, I didn't receive ANYTHING (but I paid !!!!). I hope you will help me (send me my furnitures or give me my money back).
I'm waiting for your response +++++
Christel RAT (boyez.rat@gmail.com)

Hi. I hope you read English. :) I LOVE your store. YOu have so many really fantastic items that I just can't find online in the U.S.A. Do you ship to the U.S.? How would I convert money? I really want to get a bunch of bracelet blanks in silver.. and brass. I've been trying to find silver ones for a long time. Could you please tell me about how much shipping would be to 34209? That's in Bradenton, FL, U.S
I'm so happy I found your site.
Thank you.
Amy Culbert
ame.eye1@yahoo.co

Hi :-)

I bought some ink from you, I wanted a deep yellow color so I ordered the Izink called Mango because according to the color showed on your web site that was deep yellow....but when I got it it turns out it's orange... And I was wondering when the Pinata Ink Sunflower Yellow will be back in stock?

Kind regards
May

Hi,

I'm searching for a textile medium (usually should come in liquid form) which I could mix with acrylic paint for painting on textiles/ t-shirts for example.
I couldn't find one on this site, but maybe I didn't know where/ how to search.

Would you have any suggestions for this?

Thank you!
Andrea

hello i would like to buy from your shop but you do not have united kingdom on your list. Thank you .

I have your pens and fimo clay set and can't figure out how to re-assemble the fountain pen. I can 't seem to get the cap to screw on. and what to do with the little black piece. Do you have a step- by- step illustration?

Hi there,

I live in Karlovy Vary and would love to come visit your shop. Right now I am 8 month Pregnant so not sure i would come before baby. I do need some things and would like to know how is your return policy... if I buy something online and its not exactly what I wanted can return it for something else? I am doing my baby little gift for when he is born.

Thank you so so much .

Regards,

Laura

bonjour, livrez-vous en Belgique? Si oui, a combien sont les frais de port?

Est-il possible de payer en paypal?
Merci

Hi, I want to make an order of Grommets Ag 925/20 mm 3 pieces Metal grommets silver Ag 925 3 pieces . I do not have a VAT . I can proceed with the order? You have them available? Thanks for the reply.

Hi,

I have registered for a wholesale account with you a week ago and have send 3 emails now.
But I have a feeling that they don't arrive with you.
I'm in serious need of 3 types of Clay that you sell, but can't order with wholesale prices.
Please advise.

Regards,
Lilian.

Hello,

Do you have a store location to go look and buy items ?
Thank you

Hi! I would like to know if this course on 16-10-2014 (Album jako kniha) and the next one on 30-10-2014 (Scrapbookový kalendář) are just in Czech language? Because I am reallz interested.

Thank you very much.
Adriana

Здравствуйте! Я хочу сделать заказ в вашем магазине. Вы работаете с Россией? Я живу в Санкт-Петербурге. L у вас есть стоимость товара в евро? Привет. Наталья.

Dear Madam or Sir
I placed and order and selected to pay via PayPal but I didn´t receive any link to make the payment. How shall I proceed with my order .
Please note my order appears in my profile under " My Orders".

Thanks
Regards

Hello.

I would like to ask if it is possible that I order some products online and my colleague, who will be attending Fimohrani Organic, picks up the products without additional costs for shipping. What would be the final date to send an order in this case?

Thank you in advance and best regards,

Sandra
uSTvaritve
from Slovenia

Hello dear fellow clayers,

Is there a possiblity for me to pay with Paypal or somerhing else?
And can I ask what the shipping cost will be to the netherlands?
Have a great day, and I Love to hear from you guy's!
All the best,
Kim

Dear Nemravka,

I'd like to buy some nylon mesh from you, would you be so kind to tell me about the shipping fee?
Is it possible to pay with Paypal?

Thank you.
Best regards.
Timi

Hello,

I saw mariya question and I in the same status.

Would like to buy from you and I will stay at Pruage from 23/10 till 28/10.

Best Regards,
Dror Meron

Hi,i need PARDO ArtClay / Transparent,i wait one purchase because this item don´t arrived..how many time?thanks¡¡

Dobry den.
I'm a foreigner who lives in Praha 2. Where is your shop? I would like to purchase some items and pick it up personally (not using post).

Dekuji.

Hi! I want now, can I bye PARDO ArtClay / Transparent?
Do you sending it to Ukraine? I live in Kiev.
Thanks!

Hello Dorado,

thank you for your interrest. Yes we sell our product to sellers with a discount depending on type of product. If you set up your account I´ll set up your wholesale prices.
THanks, Petra

Good Morning,

I would like to ask if you have wholesale prices for traders,
and if you send your products to other countries.

Thank you.